Privacy Policy

Stashpad is not in business to make money off of your data. We only collect personal information to help us provide you with an excellent experience using our applications. We provide free services to make it easier for new users to start using our product.

This document provides an overview of the data we collect and store. If you are interested in learning about our security and development practices, please visit our security page.

Identifying Information

When you sign up for Stashpad we ask for your name and email address, and your company name if you are part of an organization. We collect your email address as part of logging in to the app - to properly identify yourself when authenticating.

Your name and company name are used for personalizing your account, and to identify yourself when collaborating with other users. We also use your email address for communicating with you for billing purposes, important updates or other essential information. We will never sell or rent your information to third parties, or use your name in marketing materials without your explicit permission.

If you pay for Stashpad, all payment information is handled by our payment processor Stripe. We do not store any of your credit card information in our databases. In Stripe, we can see your history of payments and subscription metadata. We can also see the last four digits of your credit card, and when it expires.

If you contact Stashpad with a question, or for support, we keep that email for future reference in correspondence. When you browse our website, we track that information (in aggregate) to help us understand where our traffic is coming from. We use Fathom for privacy-first tracking. We also use June to understand conversion. For example, we can tell what percentage of people who visit our marketing website begin using Stashpad Docs.

When we can share your information

  • To provide services that you've requested, with your permission.
  • To investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law.
  • If Stashpad is acquired by another company. We have no plans for an acquisition or merger. If such a situation occurs, we will notify you well in advance of any data being transferred, and potentially being affected by a different privacy policy.

Your rights concering your information

You may have heard about the General Data Protection Regulation (“GDPR”) in the European Union. GDPR provides protection for people within its jurisdiction, and establishes certain rights regarding their personal information. Accordingly, Stashpad recognizes and will comply with GDPR and those rights, except as limited by applicable law. The rights defined by GDRP include (among others):

  • Right of access by the data subject
  • Right to rectification
  • Right to erasure (“right to be forgotten”)
  • Right to restriction of processing
  • Right to data portability
  • Right to object

If you have questions about exercising your rights or need assistance, please contact us at

Data processors we use

As part of the services that Stashpad provides, and only as necessary, we may use certain third party processors to process some or all of your personal information. For a full list of these processors, please visit our subprocessors page.

Law enforcement

Stashpad won't supply your data to law enforcement entities unless a court order says we have to. We reject requests from all law enforcement entities when they seek data without a court order. Unless we are legally prevented, we'll inform you when such a request is made.

Data encryption & security

All data is encrypted via TLS in transit, and all data stores (databases and backups) are encrypted at rest. For more information about how we keep your information secure, visit our security page. To learn more about where your data is stored, visit our subprocessors page.

Data retention

Server logs are retained for 30 days, after which they are permanently deleted. Application analytics can be permanently deleted on request.

Location and Data

This site is operated in the United States. If you are located in the European Union or elsewhere outside of the United States, please be aware that any information you provide to us will be transferred to the United States. By using our site, participating in any of our services and/or providing us with your information, you consent to this transfer.

Cookies & Local Storage

Stashpad uses cookies to improve your experience and assist us with improving our application.

Cookies are small data snippets that are stored on your computer or mobile device by websites. They are used on virtually every website to enhance the experience of the application. They are also used to inform and improve marketing activities. Cookies are either “Persistent”, which means they remain on your device. Or “Session”, which means they are deleted when you close your browser tab.

The cookies we use on the marketing site (this site) are primarily used for aggregate tracking of website traffic. For example, to know where visitors generally come from.

The cookies used within the application are primarily used for enhancing your experience. For example, when you log in with Google, a cookie stores your session information so that you do not need to log in every time you use the application.

Similarly to “cookies”, other local storage APIs provided by the browser are used to remember your preferences. For example your theme and font selection are stored. Additionally, contents of documents that you've visited are retained in local storage for faster search and loading when you visit those documents again.

To learn more about cookies, including which cookies have been placed on your device, visit


Stashpad may update this policy. In the case of significant changes, we will notify you by email.

Questions & requests for data deletion

You may access, change, or delete your personal information at any time by reaching out to our support team at If you have questions about this privacy policy, please contact us and we'll be happy to answer them.

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